Case Review Hotline — Terms of Service

Effective Date: January 1, 2026
Last Updated: February 10, 2026

These Terms of Service (“Terms”) govern your access to and use of the Case Review Hotline service, including our website, phone numbers, IVR flows, and lead collection and distribution processes (collectively, the “Service”), operated by Case Review Hotline (a d/b/a of Attorney Scaler LLC) (“Case Review Hotline,” “we,” “us,” or “our”).

By using the Service (including by submitting your information through a third-party lead form/lead ad, visiting our website, or calling our hotline), you agree to these Terms. If you do not agree, do not use the Service.

What We Do

Case Review Hotline is a marketing and lead distribution service. We collect consumer inquiries (“Leads”) and share them with third-party attorneys, law firms, and/or legal lead distribution partners or networks (collectively, “Participating Providers”) who may contact you regarding your request for legal help.

Today, the Service focuses on Leads (including leads collected via third-party platforms such as lead forms/lead ads). We may also offer call-based services in the future, including inbound call routing and/or call transfers.

Not a Law Firm; No Legal Advice; No Attorney-Client Relationship

We are not a law firm. We do not provide legal advice. We do not make decisions about legal strategy, legal rights, or the outcome of any claim. Using the Service does not create an attorney-client relationship with Case Review Hotline or Attorney Scaler LLC.

Any legal services, advice, or representation you receive comes from a Participating Provider, if any, and will be governed by that Participating Provider’s own terms, engagement agreements, and policies.

Eligibility

You must be at least 18 years old to use the Service. By using the Service, you represent that you are at least 18 and that the information you provide is accurate to the best of your knowledge.

Your Information; Leads; How the Service Works

A. Lead submission channels
You may provide information by:

Submitting a lead form/lead ad or other third-party form; and/or

Calling our hotline and responding to IVR prompts or speaking with a Participating Provider (if routed).

B. Lead sharing and compensation
You understand and agree that:

We may share your Lead (including your contact information and the details you submit) with one or more Participating Providers so they can evaluate and contact you.

We may receive compensation from Participating Providers or lead distribution partners for Leads and/or call routing (now or in the future).

We do not guarantee that any Participating Provider will contact you, accept your matter, offer representation, or provide any particular outcome.

C. No endorsement; independent providers
Participating Providers are independent third parties. We do not endorse, supervise, direct, or control Participating Providers, and we are not responsible for their acts, omissions, advice, communications, fees, services, or outcomes.

Consent to Contact (Calls/Text Messages) and Communications

A. Participating Providers may contact you
By submitting your information and requesting legal help or a case review, you understand that Participating Providers (and/or their agents) may contact you by phone and/or text message regarding your inquiry.

B. Case Review Hotline communications (limited)
Case Review Hotline does not typically initiate outbound marketing calls or marketing texts to consumers who submit lead forms. If you call our hotline, communications may occur during that inbound call (including IVR). If you contact us directly for support, we may respond to you.

C. TCPA and consent mechanics
If a sender (including a Participating Provider) uses automated technology and/or prerecorded/artificial voice for telemarketing or advertising calls/texts, that sender is responsible for obtaining any consent required by law at the point you provide your phone number (for example, through a clear disclosure and an unchecked checkbox you affirmatively select). Consent is not required as a condition of purchase.

D. Opt-out / revocation
If you receive calls or texts from a Participating Provider and you want them to stop, follow that Participating Provider’s opt-out instructions (for example, replying STOP to a text, where supported) and/or contact the Participating Provider directly.

You may also contact Case Review Hotline to request that we stop sharing/routing your Lead from our systems going forward (subject to legal, operational, and recordkeeping requirements). We will make reasonable efforts to honor such requests.

E. Message & data rates; carrier liability
Message and data rates may apply depending on your mobile plan. Wireless carriers are not liable for delayed or undelivered messages.

Call Recording; IVR; Quality Assurance (If You Call Us)

If you call our hotline, calls may be recorded and/or monitored for quality assurance, training, fraud prevention, and compliance. A recording announcement may be provided at the start of the call. By continuing the call after notice, you consent to recording and monitoring where permitted by law.

Connections to Third Parties; Third-Party Services

The Service may connect you to Participating Providers, which may include:

Attorneys and law firms; and/or

Legal lead distribution partners or networks that distribute leads and/or calls to attorneys and law firms.

Participating Providers are independent third parties and are not employees, agents, joint venturers, partners, or representatives of Attorney Scaler LLC or Case Review Hotline.

We do not supervise, direct, control, or guarantee third-party services. We are not responsible or liable for:

The acts or omissions of any Participating Provider;

The content of any advice, communications, or services provided by any Participating Provider;

Any fees, costs, or terms offered by any Participating Provider; or

Any disputes between you and any Participating Provider.

Any engagement with a third party is solely between you and that third party.

Limited SMS/Text Messaging

Case Review Hotline does not typically send marketing text messages to consumers who submit lead forms. Participating Providers may contact you directly after they receive your Lead. Any SMS or other communications you receive from third parties are governed by those third parties’ policies and terms.

Prohibited Conduct

You agree not to use the Service to:

Provide false, misleading, or fraudulent information;

Harass, threaten, abuse, defame, or harm any person;

Submit or transmit unlawful content or engage in unlawful conduct;

Attempt to interfere with, disrupt, or compromise the Service or its security;

Attempt to access non-public systems, data, or accounts;

Use automated means to access the website in a manner that imposes an unreasonable load;

Reverse engineer, decompile, disassemble, or attempt to derive source code from the Service; or

Use the Service for spam, robocalling, lead manipulation, or any improper solicitation.

We may suspend or block access, refuse service, or disconnect calls at any time if we believe misuse is occurring.

Intellectual Property

The Service, including the website content, design, logos, text, graphics, and software, is owned by or licensed to Attorney Scaler LLC and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, modify, create derivative works, publicly display, or exploit any portion of the Service without our prior written permission, except as permitted by law.

Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR THAT CONNECTIONS TO THIRD PARTIES WILL ALWAYS BE AVAILABLE OR SUCCESSFUL.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:
ATTORNEY SCALER LLC AND CASE REVIEW HOTLINE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THE SERVICE WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US $100) OR THE AMOUNT YOU PAID TO US, IF ANY, IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, WHICHEVER IS GREATER.

Some jurisdictions do not allow certain limitations of liability, so some of the above may not apply to you.

Indemnification

You agree to defend, indemnify, and hold harmless Attorney Scaler LLC, Case Review Hotline, and their owners, officers, directors, employees, contractors, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to:

Your use of the Service;

Your violation of these Terms or any applicable law;

Your submission of false, misleading, or unlawful information;

Your interactions with any Participating Provider; or

Your infringement or violation of any rights of any third party.

Disputes; Arbitration; Class Action Waiver

Please read this section carefully. It affects your rights.

A. Informal resolution. Before filing a claim, you agree to contact us and attempt to resolve the dispute informally by emailing [email protected] with a description of the issue and your contact information.

B. Binding arbitration. Except for claims that may be brought in small claims court if eligible, any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding arbitration administered by a reputable arbitration provider under its applicable rules. The arbitration will be conducted on an individual basis.

C. Class action waiver. You and we agree that any dispute will be brought only in your or our individual capacity and not as a plaintiff or class member in any purported class, collective, representative, or private attorney general proceeding.

D. Injunctive relief and intellectual property. Notwithstanding the above, either party may seek injunctive or equitable relief in court to protect its intellectual property rights or to prevent unauthorized access, misuse, or abuse of the Service.

Governing Law; Venue

These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles. To the extent a dispute is permitted to be brought in court, you and we agree to submit to the personal jurisdiction of the state and federal courts located in Miami-Dade County, Florida, and waive any objection to venue in those courts.

Changes to the Service and Terms

We may modify, suspend, or discontinue any part of the Service at any time without notice. We may update these Terms from time to time. The updated Terms will be posted with a revised Effective Date (or Last Updated date). Your continued use after changes means you accept the updated Terms.

Severability

If any provision of these Terms is held invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.

No Waiver

Our failure to enforce any right or provision of these Terms will not constitute a waiver of that right or provision.

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service and supersede all prior or contemporaneous understandings.

Contact Information

Case Review Hotline (d/b/a Attorney Scaler LLC)
Email: [email protected]
Phone: (305) 331-0608
Address: 271 NE 211th St, Miami, FL 33179